Stay as far away from the Mud Shack as you can
Posted: Thu Feb 14, 2008 3:29 pm
Hey all, this is my first post on these forums, but scanners and radios have been a hobby for many years.
I just want to warn anyone who may be looking for a scanner to stay far far away from Mud Shack on ECB. In December my wife bought me a scanner (BCD 396T) Roger (the owner) told her it may take a while to come in. She went ahead and bought it, total bill was 700 for the scanner and the quarterly re-programming for 18 years or something.
I was stoked to find out that she got that for me! Until I found out that it was going to take until Feb to get it. I went to Fry's and saw three of them sitting on the shelf there. For a hundred bucks less! So I called Roger and told him to cancel the order that I wasn't interested. He told me that he wouldn't do that. I asked him why and he told me that he only gets 10 per month and the order was already placed. I then asked him why my wife needed to give him her SSN and some other personal info. He said it was because he runs a "Secret Service" background check. Now I am not law enforcement but I know BS when I hear it. So I called the local field office of the bleoved secret service and asked them what sort of background checks they run for people. The agent said that the guy was full of sh*t and that they don't do that. He then proceeded to call Roger and let him know that what he was doing could get him in a lot of trouble.
So I went down to the shop and spoke with Roger face to face. He maintained that he would not cancel the sale and that we were stuck. I told him exactly what i thought of his business practices and how he treats his customers.
Fast forward to today. I called over there because today is the day that the receipt says I can go pick up my overpriced, already programmed scanner. Someone named Art who happened to be in the wrong place at the wrong time answered the phone. I said yeah I want to make sure my scanner is ready before I come and pick it up. He said he didn't know anything about it and that Roger is on his way to Vegas and cannot be reached but that he would be calling. I told him that if he does call tell him I want my scanner. I called back a few hours later and Art said that I would just have to wait and call Roger on Monday. Now I am a fairly patient person but this is total BS. First you make me prepay fully for something, then you don't deliver it when you say you will? And the worst part is that they don't seem to give a sh*t.
So do yourselves a favor and stay as far away from the Mudshack and Roger as possible. At this point I wouldn't piss on that guy if he was on fire.
/rant
I just want to warn anyone who may be looking for a scanner to stay far far away from Mud Shack on ECB. In December my wife bought me a scanner (BCD 396T) Roger (the owner) told her it may take a while to come in. She went ahead and bought it, total bill was 700 for the scanner and the quarterly re-programming for 18 years or something.
I was stoked to find out that she got that for me! Until I found out that it was going to take until Feb to get it. I went to Fry's and saw three of them sitting on the shelf there. For a hundred bucks less! So I called Roger and told him to cancel the order that I wasn't interested. He told me that he wouldn't do that. I asked him why and he told me that he only gets 10 per month and the order was already placed. I then asked him why my wife needed to give him her SSN and some other personal info. He said it was because he runs a "Secret Service" background check. Now I am not law enforcement but I know BS when I hear it. So I called the local field office of the bleoved secret service and asked them what sort of background checks they run for people. The agent said that the guy was full of sh*t and that they don't do that. He then proceeded to call Roger and let him know that what he was doing could get him in a lot of trouble.
So I went down to the shop and spoke with Roger face to face. He maintained that he would not cancel the sale and that we were stuck. I told him exactly what i thought of his business practices and how he treats his customers.
Fast forward to today. I called over there because today is the day that the receipt says I can go pick up my overpriced, already programmed scanner. Someone named Art who happened to be in the wrong place at the wrong time answered the phone. I said yeah I want to make sure my scanner is ready before I come and pick it up. He said he didn't know anything about it and that Roger is on his way to Vegas and cannot be reached but that he would be calling. I told him that if he does call tell him I want my scanner. I called back a few hours later and Art said that I would just have to wait and call Roger on Monday. Now I am a fairly patient person but this is total BS. First you make me prepay fully for something, then you don't deliver it when you say you will? And the worst part is that they don't seem to give a sh*t.
So do yourselves a favor and stay as far away from the Mudshack and Roger as possible. At this point I wouldn't piss on that guy if he was on fire.
/rant